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Transferring your domain


Our nameserver information

Primary Nameserver: ns.nshosts.com
Primary IP Address: 69.80.208.2
Secondary Nameserver: ns2.nshosts.com
Secondary IP Address: 64.147.180.2


Do I have to change my Domain Registrar?

No, you do not have to change your domain registrar at all. Please read the below article which explains exactly what you have to do to point your domain to us.


So what do I have to do?

To point your domain to our services, you need to visit your domain registrar (where you registered the domain) and change the name servers associated with your domain to our name servers and also remove any existing name servers that may be associated with your domain.

This is a common process at all domain registrars as it is required anytime anyone changes who hosts their website.

* For specific help on changing the name servers at your domain registrar, go to their site, login and go to their help section. Search for 'changing name servers' or 'changing DNS servers'.


Why do I have to transfer my domain, and what does it mean?

Firstly, a basic explanation of the domain name system (this isn't entirely accurate but for all intents and purposes it will help your understanding of what is happening).

What happens when you type in an address into your browser is essentially the global (Internic) domain database is checked to find the name servers for that domain. Once your browser knows the name servers it contacts them and wants to know the specific address of the computer that your website is located on. Once it has that, it then goes to that computer and retrieves your site. When you sign up with a hosting provider you need to have the Internic domain database changed so that it points to your new hosting providers name servers. We have setup our name servers to accept your domain and point it to the right computer (the one that will have your website actually on it).

There are a lot of domain registrars around. Domain registrars are the companies who actually modify the domain database for you, you pay them for rights to a domain, and they update the domain database when you tell them where you want it to point. As there are now lots of domain registrars and more popping up all the time, it is impossible for us to list explicit instructions on changing the name servers associated with your domain for all of them.

The job of transferring your domain is essentially up to you, as we don't actually have any power to transfer the domain, for authorisation reasons only the owner and certain contacts can change details, however, we are willing to give you help when you have specific questions. If you need help, send your specific question to support and we will try to help you out.

A handy tool is called 'whois'. This checks every domain registered and tells you what it's name servers are currently set to. Click here to visit the whois for most domains: http://www.allwhois.com/ or to find your registrar if you are unsure who that is, go to
http://www.internic.org/whois.html

Please also remember that after you've changed it, it can take up to 2-3 days to propogate throughout the world, meaning, the change may not be visible for up to 2 days (it could be longer if you are behind a firewall or proxy). More often than not your site will be visible using your domain name after just a few hours.

For a list of common Domain issues click here.

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